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Contraction for Away from Keyboard. It means that you are not in front of your computer IRL.
Programs which, at the whim of the Machine elements controlling the Matrix, are capable of overcoming any bluepill human beings attatched to the System and replacing them. The replacement process appears as violent convulsions within the bluepill host as their skin, clothing, and entire appearance begin to stretch and morph into the image often associated with government intelligence workers - a dark suit and tie and square sunglasses with a white earpiece. While the most common images associated with agents are those of male government men with short, dark brown hair, some agents in recent history have been bald, had buzz cuts, or, in the case of Agent Griffin, have long hair pulled into a ponytail. Some agents in the comparatively recent history of the Matrix have even been female, including the prototype human-liaison agent, Agent Pace.